FAQ

Frequently Asked Questions

Click hereto retrieve your password using the email address attached to your account.

Please review our Fit Guide to select the size that will best fit you. If it does not fit, don’t worry, we offer free returns on all purchases. You can review our return policy here.

We accept all major debit/credit cards including MasterCard, Eurocard, Visa, Amex, Diners, and Discover.

You can easily check your order status login to your account HERE.

Unfortunately, we cannot change the color/size of the items to an existing order. However, you can place the correct order and then reach out to customer service for instructions on how to proceed. Simply email us at customerservice@wearittoheart.com and include your order numbers.

Unfortunately, we cannot add items to an existing order. Please place a new order for the item and contact us immediately at customerservice@wearittoheart.com. We will do our best to consolidate shipping.

Visit our Customer Service page HERE.

If your order has shipped you will receive an Order Status Update email which includes the tracking number. You can also find this information by visiting your account page HERE.

We offer shipping to Hawaii and Alaska as well.

We offer shipping outside of the United States. Shipping rates will be calculated upon checkout. International customers may contact us at customerservice@wearittoheart.com for any further questions or assistance.

returns & EXCHANGES

Free returns & exchanges within 30 days.

Worldwide shipping

Ship anywhere, rates available at checkout.