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TERMS OF USE

Welcome to our shopping site. We provide this site to you subject to the following terms of use ("Terms"). If you visit or shop at this site, you accept these Terms. Please read them carefully.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.

LICENSE AND SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.

COMMENTS, COMMUNICATIONS, AND OTHER CONTENT 

Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content.

If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us and Amazon for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting our site, you agree that the laws of the state of Washington, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.

DISPUTES

Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in King County, Washington, and you consent to exclusive jurisdiction and venue in such courts.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to our site. We reserve the right to make changes to our site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Shipping

WHEN WILL MY ORDER ARRIVE?

Most orders shipped via Standard Ground will in arrive within 3-5 business days. Orders shipped via Expedited Shipping will arrive within 1-3 business days Guaranteed.

HOW DO I TRACK MY ORDER?

Orders shipped via UPS are trackable by logging into your account. Customers will be notified that the UPS tracking number has been posted via an Order Status Update e-mail as well.

SHIPPING TO ALASKA AND HAWAII

Customers in Hawaii and Alaska are encouraged to contact us to request the actual shipping fees for any order.

INTERNATIONAL SHIPPING

We do not currently ship orders outside of the United States. However, international customers are encouraged to contact us at info@wearittoheart.com with specific details of any special order request.

Returns & Exchanges

RETURN POLICY

If for any reason, you are not completely satisfied with your purchase, you may return new unused merchandise with the intact original packaging. Refunds will apply to purchases inside the 30 day window. For items returned between 30-60 days, a store credit will be offered. If the time window surpasses the 60 day-period, no refunds nor store credits will be applicable.

We offer FREE RETURNS for online store credit. We also take care of returns for a refund to your original method of payment (ie. credit card) once we have received the original garment(s). Return shipping will be deducted from the amount of your refund. If the reason for your return is a result of our error (e.g. wrong size, wrong color, defective merchandise etc.), we will cover the return shipping.

You may follow the next, simple steps to start processing your return:

• Send us an email at customerservice@wearittoheart.com

• Please share the following details: 

              - Order Number

              - Item Description (>Example; Order #0000 Leopard high wasted leggings XS)

    • Your opinion is important to us, so please briefly describe the reason for your return.

    Once we review your case a prepaid shipping label will be sent to you

    We prefer that items are returned to us via our own service so that they are protected and insured. However, if you wish to return the items using your own method of shipment please send your purchase to the following address:

    WEAR IT TO HEART

    860 S Los Angeles Street, Suite 307, Los Angeles CA 90014

    All returns must be made within 30-days from our shipping date with original price tags attached and inside original polybag packaging. Shipping and handling costs are non-refundable.

    Every shipment must be returned using a mailing label provided by us.

    All ongoing and final sale items are non-returnable and non-exchangeable.

    Any merchandise returned missing hangtags; in a dirty, worn or poor condition; or without any Return Authorization cannot be refunded.

    NOTE: The return mailing label can include items from other orders or other shipments in the same box. To ensure that you receive the correct refund, the reimbursement will be applied directly from the order you purchased.

    EXTENDED HOLIDAY RETURN POLICY

    Items bought during December holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

    Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.

    EXCHANGE POLICY

    If you would like to make an exchange, please email customerservice@wearittoheart.com, quoting your order #, within thirty (30) days from the date of receiving your order, so we can issue an exchange Authorization # and a UPS return shipping label. Please follow return instructions and do not send back without receiving shipping instructions.

          • Send us an email at customerservice@wearittoheart.com
          • Please share the following details:

                         - Order Number
                         - Original Item(s) description(s) (Example; Order #0000 Leopard high wasted leggings XS)
                         - Specify the garment(s) you want to receive instead of the original item(s) (Example; Leopard high wasted leggings S)
                         - Briefly describe the reason for your exchange
                         - Shipping address for your exchange

    Once we review your case, a prepaid shipping label will be sent to you. Once we have received the original garment, we will send the exchange to the shipping address you’ve provided.

    Returns and exchanges cannot be processed over the phone.

    PRICE ADJUSTMENT

    If your exchange has a higher value than the previous garment, you will be able to match the new price with another payment method (ie. credit card). If the price of the new garment is lower than the one from the original garment, the remaining balance will be left as store credit, accredited to the user who made the purchase.

    STORE CREDIT

    Store Credit can only be used online at our website, www.wearittoheart.com. It cannot be transferred to another person. Also, it may not be purchased and is only provided when previously purchased items have been returned.
    Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due. Store credit is provided in U.S. Dollars and it never expires.

    Privacy Policy

    This notice describes our Privacy Policy. By visiting our site, you are accepting the practices described in this Privacy Policy.

     

    WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DO WE GATHER?

      Here are the types of information we gather.
    • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
    • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Web site.

    WHAT ABOUT COOKIES?

    Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, to provide certain features, and to allow storage of items in your shopping cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

    DO WE SHARE THE INFORMATION WE RECEIVE?

      We share information as described below.
    • Businesses and Individuals: We work closely with other businesses and individuals, and we may share information about you with those businesses and individuals.
    • Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include providing Web site services, fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
    • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise).
    • Our Protection and Protection of Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect our rights, property, or safety and those of our users, and others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
    • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

    HOW SECURE IS INFORMATION ABOUT ME?

    Your information is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information you input. Only the last four digits of your credit card numbers are revealed when confirming an order. Of course, the entire credit card number is transmitted to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    WHICH INFORMATION CAN I ACCESS?

    We give you access to information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

    WHAT CHOICES DO I HAVE?

    As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features.You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section. When you update information, a copy of the prior version may be kept for our records.The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

    TERMS OF USE, NOTICES, AND REVISIONS

    If you choose to visit this Web site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

    Gift Cards

    Wear It To Heart’s E-gift cards are the perfect gift, since they work like a debit card. You may chose the amount you wish to give, and the recipient can redeem it for any item on the website.

    Once you have purchased the gift card, you will receive a confirmation email from Wear It To Heart. You may re send the email to the lucky recipient.

    Gift cards can be used at www.wearittoheart.com. If you are the recipient of an e-gift card, you may select the item(s) you wish to purchase and use your gift card’s code at the moment of check out. The code of your gift card is applied to the final order total which includes shipping and taxes. Any purchase amounts that exceed the value of the Gift Card will require an additional method of payment for the remaining balance due.

    The gift card keeps track of balance, so you may use it on one purchase and then use it again on another with the remaining balance. You can check the balance of your e-gift card by contacting us at customerservice@wearittoheart.com

    It is possible to use more than one gift card code to complement the total amount of your purchase. You may also apply a promo code when using the gift card as a method of payment.

    Gift cards are final sale items and therefore cannot be returned for exchange, credit, or refunds, unless required by law.

    Gift cards never expire.

    REFUNDS Applied to e-gift cards

    If for any reason, you are not completely satisfied with your purchase using the gift card, you may return new unused merchandise with the intact original packaging. They will apply to purchases inside the 30 day window, and the amount of the garment(s) will be refunded to the original gift card.