HOW DO I CONTACT CUSTOMER SERVICE?
Visit our Customer Service page HERE
I FORGOT MY PASSWORD, WHAT DO I DO?
Follow the link to our ‘RESET PASSWORD’ page and submit your email address. A link to create a new password will arrive via email shortly.
I WANT AN ITEM THAT IS OUT OF STOCK, WHAT CAN I DO?
If an item you want is out of stock please feel free to contact us at firstname.lastname@example.org. We will let you know when the item will be back in stock, or find a stockist for you who does.
HOW WILL I KNOW IF THE GARMENT WILL FIT ME?
Please review our Fit Guides HERE
WHAT PAYMENT METHODS DO YOU ACCEPT?
At this time we accept all major debit/credit cards including MasterCard, Eurocard, Visa, Amex, Diners, and Discover
WHAT’S MY ORDER STATUS?
To check your order status login to your account HERE
CAN I CHANGE THE COLOR/SIZE OF WHAT I JUST ORDERED?
Unfortunately, we cannot change the color/size of the items to an existing order.
Please place a new order for the item contact us immediately at email@example.com for details as to how to proceed.
I FORGOT TO ADD AN ITEM TO MY ORDER, CAN I MAKE A CHANGE BEFORE IT SHIPS?
Unfortunately, we cannot add items to an existing order. Please place a new order for the item contact us immediately at firstname.lastname@example.org for details as to how to proceed.
DO YOU OFFER ANY DISCOUNTS FOR FITNESS INSTRUCTORS?
While we do not offer outright discounts for fitness instructors, we do encourage you to apply for our Ambassador program. Click HERE for more information.
MY FAVORITE ITEM IS SOLD OUT! WILL IT COME BACK IN STOCK?
If the style/size you are looking for is showing as sold out, please contact us at email@example.com so that we can notify you when we get more stock. If that style is no longer being produced, our Customer Service representative will let you know!.
WHEN IS YOUR NEXT SEASON COMING OUT?
We create two collections per year: Spring/Summer and Fall/Winter. For the inside scoop, sign-up for our W.I.T.H. newsletter to hear about exclusive news and releases. Go to our homepage, scroll to the bottom and enter your email address.
CALLING ALL FITNESS INSTRUCTORS!
Are you a leader in the fitness or wellness world? Apply to be a Wear it to Heart Ambassador for a 15% discount on our products, exclusive deals, and a like-minded community.
Email firstname.lastname@example.org to start the application process.